Customer Service

Customer service can refer to the activities a business provides to ensure satisfaction with its products or services. Customer service varies by industry, but generally includes assistance and support before, during, and sometimes after a transaction. For executives, managing customer service processes can be an important part of business. Companies like Trader Joe’s and Amazon have shown how implementing robust customer experience features can improve sales and reputation.

Customer Service

1-8 of 19 Results
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Jun 12, 2023 - Jun 15, 2023 Cornell - Johnson Short program (5 days or less)
2
Course is offered in both online and on-campus formats.
Jun 26, 2023 - Jun 27, 2023 POLIMI GSoM Online
3
Course is offered in both online and on-campus formats.
Jun 26, 2023 - Jun 27, 2023 POLIMI GSoM Short program (5 days or less)
5
Course runs for two days. Class meets from 9:00am to 4:00pm.
Aug 03, 2023 - Jun 10, 2023 Auckland Short program (5 days or less)
6
This course is offered as a custom course on the UT campus or at your preferred location.
Aug 14, 2023 - Oct 06, 2023 UT Knoxville Modular program (in blocks)
7
Program is designed to be completed part-time in one semester on campus. Students can stack the Gra...
Program is designed to be completed part-time in one semester on campus. Students can stack the Graduate Certificate in Customer Insights with the graduate certificates in Digital Marketing Analytics or Strategic Marketing. Application Deadlines: Fall Semester: August 15, then rolling. Spring Semester: January 4, then rolling.
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Sep 05, 2023 - Jun 10, 2023 Suffolk - Sawyer Certificate Program
8
Program runs for nine weeks, including three weeks of immersive learning.
Sep 08, 2023 - Nov 06, 2023 IMD Online

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