Customer Service

Customer service can refer to the activities a business provides to ensure satisfaction with its products or services. Customer service varies by industry, but generally includes assistance and support before, during, and sometimes after a transaction. For executives, managing customer service processes can be an important part of business. Companies like Trader Joe’s and Amazon have shown how implementing robust customer experience features can improve sales and reputation.

Customer Service

1-8 of 116 Results
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This course is part of one or more online certificates: Certificate in Executive Leadership Cert...
This course is part of one or more online certificates: Certificate in Executive Leadership Certificate in Performance Leadership Certificate in Change Management
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Oct 28, 2020 - Oct 27, 2020 Cornell - Johnson Online
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Nov 02, 2020 - Nov 19, 2020 SDA Bocconi Blended
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This course is part of one or more online certificates: Certificate in Leading a Culture of Servi...
This course is part of one or more online certificates: Certificate in Leading a Culture of Service Excellence
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Nov 04, 2020 - Oct 27, 2020 Cornell - Johnson Online
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This course is part of one or more online certificates: Certificate in Leading a Culture of Servi...
This course is part of one or more online certificates: Certificate in Leading a Culture of Service Excellence
More
Nov 04, 2020 - Oct 27, 2020 Cornell - Johnson Online
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Program is online.
Nov 09, 2020 - Feb 18, 2021 EMLYON Certificate Program
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Nov 09, 2020 - Nov 12, 2020 Insper Short program (5 days or less)
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Nov 10, 2020 - Nov 24, 2020 Lagos Online