Customer Service

Customer service can refer to the activities a business provides to ensure satisfaction with its products or services. Customer service varies by industry, but generally includes assistance and support before, during, and sometimes after a transaction. For executives, managing customer service processes can be an important part of business. Companies like Trader Joe’s and Amazon have shown how implementing robust customer experience features can improve sales and reputation.

Customer Service

9-16 of 16 Results
9
Sep 29, 2022 - Sep 29, 2022 Adelaide Short program (5 days or less)
10
The program takes place 2 days a week with sessions of 3.5 hours live.
Oct 04, 2022 - Oct 13, 2022 IAE Business School Online
11
Application deadline is August 26, 2022.
Oct 09, 2022 - Oct 14, 2022 Stanford Short program (5 days or less)
12
Oct 17, 2022 - Oct 21, 2022 Northwestern - Kellogg Short program (5 days or less)
13
Oct 19, 2022 - Oct 21, 2022 ISB Short program (5 days or less)
14
Course includes four sessions of one hour each on October 27, November 10, November 24, and December...
Course includes four sessions of one hour each on October 27, November 10, November 24, and December 1.
More
Oct 24, 2022 - Dec 11, 2022 Sydney UTS Online
15
Course is delivered live online via Zoom Program Days: March 14, 16, 21, 23, 28, 2023 Course meets...
Course is delivered live online via Zoom Program Days: March 14, 16, 21, 23, 28, 2023 Course meets from 1:30 PM to 5:00 PM
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Mar 14, 2023 - Mar 28, 2023 Asian Institute of Management Online
16
Module 1: Customer Behavior in Insurance & Finance (April 17 to 21, 2023 in St.Gallen) Module 2: Be...
Module 1: Customer Behavior in Insurance & Finance (April 17 to 21, 2023 in St.Gallen) Module 2: Behavioral and data-based market management May 31 to June 1, 2023 and July 12 and 13, 2022 (Digital) Module 3 (excursion): Service design and product innovation (8/29/2023 - 09/01/2023 in Berlin) Module 4: Customer-centric organization (November 20, 2023 - November 24, 2023 in St. Gallen)
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Apr 17, 2023 - Nov 24, 2023 St. Gallen Certificate Program

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