Service Management

For service-oriented businesses, service management is the glue that enables and supports sales. Robust service management can serve to optimize the delivery of services and provide customer support. Successful managers help create and implement service management strategies that improve customer satisfaction and create sales growth. Good service management skills can also make employees more efficient. Service management is becoming increasingly important in many new service-oriented fields like information technology.

Service Management

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The module is delivered in an intensive four-day block spread over one long weekend.
Jul 07, 2023 - Jun 10, 2023 Birmingham Short program (5 days or less)
Course includes 6 days over 3 weeks.
Oct 25, 2023 - Jun 10, 2023 Lagos Online

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